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Download & Install FAQ

Six common questions answered step by step.

How do I download Xuanfeng Accelerator for free?+
  1. Open the official website and go to the Download Center.
  2. The page detects your OS, or pick your platform manually.
  3. Click the Download button for your platform.
  4. Find the installer in your downloads folder.
  5. Run the installer and follow the wizard.
  6. Log in after install to claim your free trial.
Which systems are supported?+
  1. Xuanfeng Accelerator supports Windows, macOS, Android, iOS and Linux.
  2. Windows 7 and above, covering most desktop users.
  3. macOS 10.14 and above, for Intel and Apple silicon.
  4. Android 7.0+ and iOS 12+ for mobile.
  5. Linux packages for major distributions.
  6. Make sure your system meets the minimum requirements.
What if my security software blocks the install?+
  1. The installer is digitally signed and safe.
  2. Click Run Anyway or Allow when prompted.
  3. You can temporarily disable real-time protection.
  4. Always download from the official website to avoid risks.
  5. Add the installer to your whitelist if needed.
  6. Re-enable protection after installation.
How do I update to the latest version?+
  1. Open the client and check version info in Settings.
  2. Click Check for Updates to contact the server.
  3. Click Update Now if a new version is found.
  4. The client restarts automatically to finish the upgrade.
  5. Or download the latest installer from the website.
  6. Enable auto-update to get new features and fixes.
What if the client won't open after install?+
  1. Confirm your system meets the minimum requirements.
  2. Re-download a complete installer from the website.
  3. Try running the client as administrator.
  4. Restart your computer to clear temporary conflicts.
  5. Close other VPN or proxy software that may conflict.
  6. Contact online support if the problem persists.
How do I uninstall Xuanfeng Accelerator?+
  1. Close the running client process first.
  2. On Windows, uninstall via Settings > Apps.
  3. On macOS, drag the app to the Trash or use a uninstaller.
  4. On mobile, long-press the app icon and uninstall.
  5. Local config and cache are removed after uninstall.
  6. Delete leftover config folders manually if needed.

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