Xuanfeng Accelerator site iconXuanfengVPN
中文EN
Download

Account & Login FAQ

Six common questions answered step by step.

How do I register a Xuanfeng Accelerator account?+
  1. Visit the official Xuanfeng Accelerator website and click Download to get the client.
  2. Open the client and click Sign Up on the login screen.
  3. Enter your email and set a password with letters and numbers.
  4. Request a verification code and enter the 6-digit code from your email.
  5. Submit to finish — you will be logged in and get a free trial.
  6. Bind a phone number in account settings for easier recovery.
How do I recover a forgotten password?+
  1. Open the login page and click Forgot Password.
  2. Enter the email you registered with and send a code.
  3. Check your inbox, including the spam folder.
  4. Enter the verification code to verify ownership.
  5. Set a new password that differs from the old one.
  6. Log in with the new password and enable two-factor auth.
Can one account be used on multiple devices?+
  1. Yes, one account works across multiple platforms and devices.
  2. The number of simultaneous devices depends on your plan.
  3. Settings sync automatically across devices via the cloud.
  4. View all logged-in devices in the Device Management page.
  5. Log in with the same account on a new device to add it.
  6. Kick an old device to free up a slot if needed.
What if my account is compromised?+
  1. Log in immediately and change to a new strong password.
  2. Enable two-factor authentication for extra security.
  3. Remove all unknown devices in Device Management.
  4. Verify your bound email and phone number were not changed.
  5. Contact support to freeze the account if you cannot log in.
  6. Provide the abnormal time and details to complete verification.
How do I change my password?+
  1. Open the client and tap your avatar to enter Account Settings.
  2. Find Security & Password and click Change Password.
  3. Enter your current password for verification.
  4. Enter the new password twice to confirm.
  5. Submit and log in again to apply the change.
  6. Enable two-factor auth for stronger protection.
How do I delete my account?+
  1. Log in and go to Account Settings.
  2. Scroll down and tap Delete Account.
  3. Read the notice that data cannot be recovered.
  4. Enter your password or a code to verify.
  5. Confirm to submit — deletion takes effect immediately.
  6. All data is permanently erased under the zero-log policy.

Still have questions?

Free VPN download and get started today.

Free VPN Download